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Privacy policy

This policy explains how Cluster Consultors processes the personal data provided through the website and the contact form.

Data controller

CLUSTER CONSULTORS ESTRATEGISC SL, CIF B67937243, with registered office at Carrer d'Alacant, 34, Sarrià-Sant Gervasi, Barcelona.

Contact email: comercial@clusterconsultors.com.

Data we collect

Through the contact form we collect: full name, company, country, email address, phone number, reason for the enquiry and message.

We do not collect special categories of data or data from minors.

Purpose of processing

To respond to the commercial requests and enquiries received and to manage the B2B contact relationship with companies, wholesalers, distributors and importers.

Legal basis

Processing is based on the user's consent when submitting the form and, where applicable, on Cluster Consultors' legitimate interest in handling B2B commercial enquiries.

Data retention

Data is kept for as long as necessary to handle the enquiry and manage the commercial relationship, and thereafter for the legally required periods. When no longer needed, it is securely deleted.

Recipients

Data may be processed by the technical providers necessary for the operation of the website and the contact form, acting under their confidentiality and data-protection obligations.

Data is not transferred to third parties for commercial purposes.

International transfers

Some technical providers may be located outside the European Economic Area. In that case, the appropriate safeguards provided for by data-protection law apply, such as standard contractual clauses.

User rights

The user may exercise the rights of access, rectification, erasure, objection, restriction of processing and data portability.

To exercise them, you can write to comercial@clusterconsultors.com, stating the right you wish to exercise.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security measures

Cluster Consultors adopts reasonable technical and organisational measures to protect personal data against loss, misuse or unauthorised access.

Last updated: 19 July 2026